Infinitum Telmex Internet Service

This past Monday afternoon, my internet stopped working. I waited about six hours, until my husband got home, then had him call Telmex - our service provider.

They ran a "test" - unplugging the internet and phone (losing the call with the service person). But, that didn't help.

So, Tuesday afternoon, I called back, ran another "test" - holding the reset button in for 20 seconds. That didn't do anything either.

At that point, Telmex gave me a report number and told me that a technician would be out to look at the modem in 1-3 business days. I said "will he call when he's on his way???". The wonderful service man said "no, if he's in the area, he'll just stop by".

Was I really expected to sit around my house with a crazy two year old for three days?!?! Apparently!

But, when I went to shut the computer off tonight, I noticed that all the lights on my modem were lit up again and I had working internet!

On the plus side, I didn't waste my whole day sitting around the house. Another positive...I'll never again be irritated in the U.S. when someone gives me a 6 hour time frame! Mexico is teaching me patience!